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Terms of Service
Last updated: October 10, 2026
The service
DrinCloud is software as a service provided by Massive Bionics LLC. Access is granted per subscription plan, based on the number of providers using the system. Unlimited patients are included on every plan.
Signing up
The online signup takes about 3 minutes and opens a full working account on the plan you choose. There is no setup fee and no minimum term, so you can cancel at any time. Payment is taken at signup for the first period.
Billing
Subscriptions are billed in US dollars, monthly or annually in advance. Annual subscriptions are charged at the equivalent of ten months. Prices exclude any applicable state sales tax, which is added where required.
Cancellation
You can cancel at any time from inside the software. Monthly subscriptions end at the close of the current period; annual subscriptions remain active until the end of the contracted year. Fees already paid are not refunded or pro-rated, because the service has been delivered.
Your data
Data you enter remains yours. You can export patients, appointments, invoices and reports to CSV at any time. A complete database export prepared by our engineers is available as a paid service. Cancelling a subscription terminates access and, after the retention period, deletes the data.
Acceptable use
You are responsible for the accuracy of what you record, for your own professional and licensing obligations, and for obtaining patient consent where the law requires it, including consent to receive text messages.
What the software is not
DrinCloud is a practice-management and record-keeping tool. It does not practise medicine, does not make clinical decisions and does not replace professional judgement. AI-generated drafts must be reviewed and approved by a licensed professional before they enter the record.
Availability and liability
We work to keep the service continuously available and update it without downtime, but we do not guarantee uninterrupted operation. To the maximum extent permitted by law, our aggregate liability is limited to the fees you paid in the twelve months preceding the claim.
Governing law
These terms are governed by the laws of the State of Florida, United States.
This page is a plain-language summary and not legal advice. Have your own counsel review it before you sign.
Want to see it on your own numbers first?
A 30-minute walkthrough over video with someone from our team, in English, Spanish or Portuguese. We open your kind of practice in the software and you ask whatever you want. No slide deck and no sales script.
Any of this unclear?
Ask us before you sign anything. Explaining it twice costs us nothing.
