Home → DrinCloud vs Jane App: an honest compari…
DrinCloud vs Jane App: an honest comparison for cash-pay clinics
Jane App is one of the best-liked clinic platforms in North America, especially in physio, chiro and massage. DrinCloud is the US edition of a clinic system with 12+ years and 8,000+ clinics in 14 countries, built for cash-pay practices. We compare both block by block with data verified on the official sites, and where Jane is the better buy, we say so.
Jane App charges per practitioner ($79 for the first on its Practice plan, then about $35 each) and per AI seat ($15 for unlimited Scribe notes), with rooms, waitlists and memberships arriving in its $99 Thrive plan. DrinCloud charges by practice size band: the record and superbills from $49 a month billed annually with the AI scribe at $20 a month per provider, unlimited telehealth and the portal included from the $107 Solo plan, and the patient CRM with surveys and campaigns from the $119 Clinic plan.
The math that matters: for one practitioner with AI notes, Jane runs $94 a month and DrinCloud $69, close enough that Jane's template library can fairly decide it. At three practitioners Jane reaches $194 and DrinCloud $179, so DrinCloud is the cheaper one at that size, and at ten Jane reaches $544 while DrinCloud comes to $487. Jane wins the charting library, included SMS and support rows, and scores 3.5 on clinical record, its best block; DrinCloud takes pricing structure, languages and front-desk hardware.
What each one really costs (August 2026)
| Pricing | DrinCloud | Jane App |
|---|---|---|
| Entry plan | $49/moEssential, billed annually; $59 month to month. One provider, with the record and the superbills inside; the AI scribe adds $20 per provider | $54/moBalance: one practitioner, capped at 20 appointments per month |
| Higher plans | $107 · $119 · $287Solo is one user with the portal and telehealth inside, Clinic covers 1 to 3 users, Medical Center covers 4 to 30; Large Clinics at $574 covers 31 to 50 and above 50 we quote | $79 · $99Practice (unlimited appointments, 1 full-time practitioner included) and Thrive |
| How the price scales | By practice size bandgoing from 4 to 30 users never changes the $287 bill | Per practitionerabout $35/mo per additional full-time practitioner on Practice and $40 on Thrive, per Jane's own pricing calculator |
| AI note drafting, what it costs | ✓ $20/moper provider for the scribe, against Jane's $15 for unlimited Scribe notes | PartlyAI Scribe includes 5 free notes a month on every plan; unlimited is $15/mo per opted-in practitioner |
| Same clinical core on every plan | ✓ Yesthe record and the superbills are in every plan, from $49 to $574, and the AI scribe can be switched on from any of them | ✗ NoBalance caps appointments; rooms, waitlist automation, packages and memberships arrive in Thrive |
| Add a provider without touching the bill | ✓ Yesproviders 5 through 30 cost $0 extra | ✗ Noa per-practitioner fee applies on Practice and Thrive |
| Sign up online in 3 minutes | ✓ 3 minutesno sales call required, no demo to schedule | Not documentedJane offers guided demos; a self-serve online signup does not appear on its pricing page |
| Unlimited human support advertised | ✗ Noour pitch is self-serve: the built-in AI assistant walks you through setup, and support is by email | ✓ Yes'Unlimited Human Support' is printed on every plan |
| No setup fee, no minimum term | ✓ Yesmonth to month, cancel whenever you want | ✓ Yesmonth to month |
| All prices published openly | ✓ Yes | ✓ YesJane's pricing page is one of the clearest in the market, add-ons included |
| Entry sticker under $60 | ✓ Yes$49 | ✓ Yes$54 |
| Practice website available | ✗ Nowe embed booking into the site you already have | Add-onJane Websites, $59/mo per clinic |
| Block score · Pricing and transparency (20%) | 3.9 | 2.8 |
Sources: jane.app/pricing and drincloud.com/pricing, checked August 20, 2026. Jane's per-practitioner fees were read from the pricing calculator on that page on the same date; confirm your exact quote there.
Credit where due: Jane publishes one of the clearest pricing pages in the industry and prints 'Unlimited Human Support' on every plan, two rows it wins outright. The structural difference is what happens when you hire: Jane adds roughly $35 a month per full-time practitioner while DrinCloud's bands hold flat, and Jane's plans gate features (Balance caps appointments at 20 a month, rooms and memberships live in Thrive) while DrinCloud's bands differ mainly in headcount, with the portal and telehealth inside from $107 and the CRM from $119.
The real math: three scenarios
| Scenario | DrinCloud | Jane App |
|---|---|---|
| Solo clinician with AI notes | $69/moEssential $49 plus the $20 AI scribe, annual billing. Nothing else to add | $94/moPractice $79 + unlimited AI Scribe $15 = $94. Balance at $54 + $15 = $69 exists, but caps you at 20 appointments per month |
| 3 practitioners, AI for everyone | $179/moClinic $119 for 1 to 3 users, plus 3 x $20 for the AI scribe | $194/moPractice $79 + 2 extra full-time practitioners x $35 = $149, plus 3 x $15 AI Scribe = $194 |
| 10 practitioners, AI for everyone | $487/moMedical Center $287 from 4 to 30 users, plus 10 x $20 for the AI scribe | $544/moPractice $79 + 9 x $35 = $394, plus 10 x $15 AI Scribe = $544 |
Arithmetic with the base rates on jane.app/pricing, checked August 20, 2026, and the per-practitioner fees shown in Jane's own pricing calculator on the same date. On Thrive the same three clinics run $114 ($99 + $15), $224 ($99 + 2 x $40 + 3 x $15) and $609 ($99 + 9 x $40 + 10 x $15). Confirm your exact quote in Jane's calculator, then redo this table with your headcount.
For a solo practitioner the honest verdict is: the gap is small. Jane at $94 with unlimited AI notes against DrinCloud at $69 is a difference you might happily pay for Jane's template library. The verdict changes with headcount: at three practitioners Jane runs $194 against DrinCloud's $179, so DrinCloud is cheaper there, and at ten it is $544 against $487, because Jane charges per practitioner twice, once for the seat and once for the AI.
Charting, notes and the AI that drafts them
| Feature | DrinCloud | Jane App |
|---|---|---|
| Customizable clinical notes and forms | ✓ Yesform builder per specialty | ✓ Yeschart template editor |
| Ready-made template library | ✗ Noyou start from our specialty forms and adapt them; there is no community catalog | ✓ Yesa large community template library, one of Jane's best assets |
| Previous data carries into the next note | ✓ Yesmemory fields pull allergies, history and medication forward | ✓ Yesduplicate a previous chart entry |
| AI turns the recorded visit into a draft note | ✓ Yesyou review and sign; $20/mo per provider, one button to switch on | ✓ YesAI Scribe, 5 free notes monthly on every plan |
| AI clinical assistant | ✓ Yesdifferential diagnosis, drug interactions, guidelines | Not documented |
| AI patient chatbot trained on your clinic's own information | ✓ Yes | Not documented |
| Pre-visit forms the patient completes from the portal | ✓ Yes | ✓ Yesintake forms are a Jane strength |
| Photos and files on the chart | ✓ Yesbefore and after photos, plus a per-patient file pool | ✓ Yes |
| One-click follow-up recall | ✓ Yesschedule an automatic 'come back in 3 months' SMS or email from the note | Not documented |
| Informed consents with remote e-signature | ✓ Yesthe patient signs on their own phone, included | ✓ Yes |
| Block score · Clinical record and AI (25%) | 4.5 | 3.5 |
Sources: jane.app guide and feature pages, and drincloud.com/features, checked August 20, 2026.
Jane charts well and everyone knows it: the community template library, strong intake forms and an AI Scribe that ships 5 free notes a month on every plan earn it 3.5 here, the best competitor block on this page. DrinCloud's edge is AI scope: beyond drafting the note, the clinical assistant answers differential and interaction questions and the chatbot handles patients with your center's own information, none of which Jane's public site documents.
Scheduling and patient communication
| Feature | DrinCloud | Jane App |
|---|---|---|
| Multi-provider, multi-room calendar | ✓ Yesshifts link the provider to the room; surgery scheduling included | Partlyroom and resource scheduling arrives in the Thrive plan |
| Online booking on your own website | ✓ Yesembeddable widget with real-time availability | ✓ Yesonline booking is Jane's home turf |
| Waitlist that fills cancelled slots | ✓ Yesopen gaps offer themselves to the waitlist | Partlyautomated waitlist management is listed in Thrive |
| Email appointment reminders | ✓ Yes | ✓ Yes |
| Text message reminders | Paid pack$36 per 300 SMS; TCPA consent captured at intake | ✓ Yesincluded |
| Patient portal | ✓ Yesappointments, payments, documents, forms and messages | ✓ Yes |
| Telehealth | ✓ Unlimitedincluded from the $107 Solo plan, no metering; a $10 add-on on Essential | ✓ Yes1:1 telehealth on every plan; group telehealth $15/mo per practitioner |
| Secure messaging with patients | ✓ Yes | ✓ Yes |
| Cancellation and no-show protection | ✓ Yesdeposits at booking and cancellation management | ✓ Yespayments and policies built in |
| Self check-in kiosk at reception | ✓ Yestablet check-in and check-out, with a visit rating on the way out | Not documented |
| Waiting room call screen | ✓ Yes | Not documented |
| Block score · Scheduling and patient communication (15%) | 4.8 | 3.6 |
Sources: jane.app/pricing and feature pages, and drincloud.com/features, checked August 20, 2026.
Jane's booking experience is deservedly famous and its included SMS reminders beat our $36 packs, a row Jane wins. Two asterisks matter for a growing clinic: rooms and automated waitlists live in Thrive at $99, while DrinCloud ships both in the $49 plan, and the physical front desk, tablet kiosk and waiting room screen, is DrinCloud territory that Jane's site does not document.
Getting paid without an insurer in the middle
| Feature | DrinCloud | Jane App |
|---|---|---|
| Charge at the desk, online or by payment link | ✓ Yesall three included | ✓ YesJane Payments built in |
| Charge the visit or a deposit at booking | ✓ Yes | ✓ Yes |
| Superbill with NPI, EIN, CPT and ICD-10 | ✓ Yesyou enter your own CPT codes | ✓ Yes |
| Packages and memberships | ✗ Noquotes and treatment plans, yes; prepaid membership billing, no | Partlypackages and memberships are part of Thrive |
| Gift cards | ✗ No | ✓ Yes |
| Sliding scale fees per patient | ✓ Yes | Not documented |
| Product sales with stock deducted at invoice | ✓ Yesinventory counts fall as you sell | Not documented |
| Quotes and treatment plans | ✓ Yes | Not documented |
| Block score · Getting paid (15%) | 3.8 | 2.8 |
Sources: jane.app feature pages and drincloud.com/features, checked August 20, 2026.
Jane wins two rows a wellness clinic should weigh: gift cards, and packages and memberships on Thrive, real revenue tools DrinCloud does not have and does not pretend to. DrinCloud answers with retail and case work: product sales that deduct stock from the invoice itself, sliding scale fees per patient, and quotes that become treatment plans.
Languages, surveys and how patients come back
| Feature | DrinCloud | Jane App |
|---|---|---|
| Interface language per user | ✓ YesEnglish, Spanish, Portuguese and more, chosen per user | Not documented |
| Communication language per patient | ✓ YesEnglish, Spanish, Portuguese or German; reminders, portal and documents follow it | Not documented |
| Patient portal with no app to download | ✓ Yes | ✓ Yes |
| Post-visit satisfaction surveys with statistics | ✓ Yesanonymous or named, sent after each visit | Not documented |
| Automated campaigns by patient event | ✓ Yesif X happened, send Y after Z days, by email or SMS | Not documented |
| One booking flow across disciplines | ✓ Yesspecialties share one calendar and one record | ✓ Yesmultidisciplinary booking is Jane's specialty |
| How-did-you-find-us tracking per patient | ✓ Yes | Not documented |
| Block score · Languages and patient experience (10%) | 5.0 | 1.4 |
Sources: jane.app feature pages and drincloud.com/features, checked August 20, 2026.
Both platforms grew up multidisciplinary, so one patient booking physio and massage in one flow ties. The separation is language and follow-through: DrinCloud runs the interface in each user's language, tags every patient with the language of their reminders and portal, surveys them after each visit and fires campaigns off patient events. Jane's public site documents none of those, which matches its home market more than it matches a bilingual US clinic.
Insurance, claims and prescribing
| Feature | DrinCloud | Jane App |
|---|---|---|
| Insurance claims | ✗ Noby design, and we say it plainly | ✓ Yesinsurance billing add-on at $20/mo plus per-practitioner fees, in supported markets |
| e-Prescribing with EPCS | ✗ Noprescriptions print or go out as PDF; mandate states like CA, FL, NY, MI, MN and DE need a separate e-Rx platform | Not documented |
| Superbill for out-of-network reimbursement | ✓ YesNPI, EIN, CPT and ICD-10 on a PDF | ✓ Yes |
| Block score · Insurance, claims and prescribing (10%) | 1.7 | 3.3 |
Sources: jane.app/pricing and drincloud.com, checked August 20, 2026.
An honest block for both sides: neither DrinCloud nor Jane is an insurance-first platform. Jane wins it because its $20-a-month insurance billing add-on is a real offering in supported markets, while DrinCloud refuses the category outright. If claims are your main revenue, do not choose between us: pick an insurance-first EHR, and read our SimplePractice comparison to see what that trade looks like.
Integrations, data ownership and compliance
| Feature | DrinCloud | Jane App |
|---|---|---|
| AI switched on inside the platform, nothing to set up | ✓ Yesone button, nothing to configure anywhere else; patient data is never used to train the models | ✗ NoAI Scribe is billed by Jane per practitioner |
| Free self-service import from your old system | ✓ Yesfree, you upload any Excel or XML file yourself and can redo a bad import | ✓ YesJane documents import help when you switch |
| Full data export, free, no retention | ✓ YesCSV and PDF whenever you want, including the day you leave | ✓ Yesexport documented in its guide |
| HIPAA with a BAA | ✓ YesBAA included on every plan | ✓ YesHIPAA compliance documented |
| Google Calendar sync | ✓ Yes | Partlya one-way feed from Jane out to your personal calendar, per its guide |
| Block score · Integrations and data (5%) | 5.0 | 2.9 |
Sources: jane.app guide pages and drincloud.com/security, checked August 20, 2026.
Data moves freely on both sides, in and out, and both operate under HIPAA with a BAA. The AI economics differ, and not always our way: Jane charges $15 per practitioner a month for unlimited Scribe notes and DrinCloud charges $20, so on notes alone Jane is cheaper. What the extra $5 buys is the clinical assistant, included on every plan.
Which one fits you?
Jane App is the better fit if...
- You are in physio, chiro or massage and want its community template library working on day one.
- You are solo and light on notes: Balance at $54, or Practice at $79 plus the $15 unlimited AI Scribe, is honest money for a beloved product.
- You want SMS reminders included instead of DrinCloud's $36 packs of 300.
- You bill some insurance and its $20-a-month insurance billing add-on covers your market.
- Packages, memberships and gift cards drive your revenue: Thrive sells all three, DrinCloud sells none.
- You want 'Unlimited Human Support' in writing on the pricing page, plus guided demos before you decide.
DrinCloud is the better fit if...
- You are 3 practitioners or more: DrinCloud runs $119 for 1 to 3 users and $287 for 4 to 30, plus $20 per provider for the scribe, while Jane adds about $35 per practitioner plus $15 per AI seat.
- You want AI beyond a scribe: a clinical assistant for differentials and interactions, included on every plan, and a booking chatbot trained on your center for $20 a month.
- Part of your schedule speaks Spanish or Portuguese: interface per user, and reminders, portal and documents in each patient's language.
- You want rooms and an automatic waitlist without buying the top plan: both ship in DrinCloud's $49 plan, against Jane's Thrive at $99.
- Your reception should run itself: tablet check-in kiosk, waiting room call screen and post-visit surveys with statistics.
- You sell products: invoices deduct stock automatically, with separate numbering.
- You do procedures or aesthetic work: before and after photos, quotes and treatment plans, surgery scheduling and even hospitalization for surgical centers.
- You market by events: 'if X happened, send Y after Z days' campaigns by email or SMS, plus birthday messages and referral-source tracking.
- You would rather test than talk: online signup in 3 minutes, no demo call and no sales process.
- You want the exit door open: full CSV and PDF export, free, whenever you want.
Questions about this comparison
Can I migrate from Jane App to DrinCloud?
Jane is only $5 more at entry. Why switch at all?
Is Jane's $15 AI Scribe cheaper than DrinCloud's $20 scribe?
Where does the final score come from?
Is this comparison impartial?
How often is this page updated?
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Jane App is a trademark of its owner. This page is an informational comparison published by DrinCloud (Massive Bionics LLC), not affiliated with or endorsed by Jane, using public data verified on jane.app/pricing, jane.app guide pages and drincloud.com/pricing on August 20, 2026. Per-practitioner fees for Jane's Practice and Thrive plans were read from the pricing calculator on jane.app/pricing on that date. 'Not documented' means the feature does not appear on the vendor's public website on that date, not that it does not exist. Price scenarios are arithmetic with the official published rates and the assumptions stated under each table. Scores are computed only from the table cells with the published formula. If you represent Jane and find an inaccuracy, write to info@dricloud.com and we will correct the data and the score immediately.
Correction history: first published August 20, 2026.