Home → Who it's for → Built for acupuncture clinics
Packages, long visits and herb inventory in one system
Acupuncture does not fit software designed for 12-minute medical visits. DrinCloud handles 75-minute treatments, prepaid series whose balance lives on the chart, intake forms as long as you actually need them, and a dispensary that deducts stock the moment you invoice a formula.
Sell the series, not the visit
A course of acupuncture is rarely one appointment; most patients need a run of 6 to 12 treatments. Sell the package up front as a treatment plan with its own price, and the remaining balance sits on the patient record where the front desk sees it at check-in.
- Packages of 5, 10 or 20 sessions sold as one plan
- Remaining sessions visible on the patient record
- Deferred payment schedules for larger series
- Sliding scale pricing per patient, when you choose to offer it
Rooms, tables and resting needles
With needles retaining for 20 to 30 minutes, one practitioner runs two or three rooms at once. DrinCloud ties every appointment to a professional and a room, so overlapping treatments are a plan, not a collision.
- Appointments linked to both practitioner and room
- Multi-room agenda view, every table at a glance
- Online booking widget with real-time availability on your own website
- Deposit collected at booking to protect long slots
- Waitlist that fills a canceled slot on its own
The long intake happens at home
First-visit intakes in acupuncture run pages, not paragraphs. Build the form exactly as you ask the questions, send it through the portal the moment the appointment is booked, and read the answers before the patient sits down.
- Form builder with unlimited fields, shaped to your own intake
- Pre-visit forms completed from the patient's phone
- Informed consents signed remotely by link, no tablet needed
- TCPA consent for text reminders collected in the same intake
Chart in your own diagnostic language
Record pulse and tongue findings, pattern differentiation, point prescription and retention time the way you were trained, not the way a generic medical form allows. Fields with memory pull last visit's findings forward, so a follow-up note starts half written.
- Unlimited templates per practitioner or per service
- Fields that carry forward from the previous visit
- Before and after photos stored side by side
- Cupping, moxa or e-stim logged as in-visit procedures, billed apart from the visit
- Lab reports and outside records attached to the chart
Reminders that keep a series alive
A ten-session course only works if the patient shows up ten times. Automatic SMS and email reminders go out before every session, and the follow-up button schedules the 'time for a tune-up' message months ahead, while the patient is still on the table.
- SMS and email reminders included, WhatsApp as a $40/mo add-on
- Follow-up messages scheduled from the chart in one click
- Automatic birthday greetings that reactivate quiet files
- Event campaigns, like a check-in 30 days after the last visit
A dispensary without a second system
Granules, patents, liniments and moxa move through the same account as the chart. Selling a formula on the visit invoice deducts the units from stock at that moment, and product sales run on their own numbered invoice series.
- Product catalog with unit-level stock
- Stock deducted automatically when you invoice the sale
- Separate numbered series for product invoices
- Stock reports, so you reorder before a formula runs out
Everything else your acupuncture clinic gets on day one
One subscription, every module switched on. Nothing below costs extra unless it says so.
Patient portal
Booking, forms, documents, messages and payments in a browser, with each patient served in English, Spanish, Portuguese or German.
Kiosk check-in
Patients check themselves in on a reception tablet and rate the visit on the way out.
Google Calendar sync
Your clinic agenda mirrors into Google Calendar so personal and clinic time stop colliding.
Telehealth included
Unlimited video consults on every plan, useful for herb follow-ups that need no treatment table.
Payment links
Send a link by email or text and the invoice gets paid before the patient is back on your schedule.
Document templates
Aftercare sheets and moxa instructions fill themselves with the patient's data and print or email in one click.
Superbill PDF
An itemized superbill with your NPI, EIN and the CPT and ICD-10 codes you enter, for patients with out-of-network benefits.
Reports
Production per practitioner, agenda occupancy and revenue, without exporting anything to a spreadsheet.
Satisfaction surveys
An automatic survey after each visit tells you who left unhappy while you can still fix it.
Referral tracking
Every new patient records how they found you, so you learn whether the herb shop or Instagram sends more.
Permission profiles
The front desk sees the agenda and invoices; only clinicians open the chart.
HIPAA with BAA
A signed BAA is included on every plan, with encryption in transit and at rest and continuous backup.
Your first week on DrinCloud
Day 1: open the trial
Fifteen days, no card. The account arrives loaded with sample patients and appointments, so you explore a working clinic instead of an empty screen.
Import your patients
Export your current list to Excel or CSV and it loads at no charge. If you would rather hand the whole migration over, assisted migration starts at $600.
Build your intake and chart templates
Recreate your paper intake and your charting style in the form builder, then define services, durations and session packages.
Turn on reminders and online booking
Drop the booking widget into your website, set your deposit policy and switch on SMS and email reminders.
Charge your first visit
At the desk, by payment link or online at booking. Hand a superbill only to the patients who ask for one.
What we do not do, and why your clinic benefits
DrinCloud files no insurance claims. There is no clearinghouse, no eligibility check and no denial queue, and we skipped ONC certification because it only matters for Medicare reporting that a cash-pay acupuncture clinic never touches. That is why the software costs $49 a month instead of $300, and why a new receptionist learns it in an afternoon. If in-network billing is the core of your revenue, a claims-first system will serve you better. If patients pay you directly, this was built for you.
A new name in the US. A platform with history behind it.
DrinCloud runs on the same platform our European clinics have used for years under the DriCloud brand. These are real Google reviews from those practices, translated from Spanish.
“Essential for managing my aesthetic clinics. I own six centers in different cities and I only have good words for the platform and its support.”
“It has meant a real step up in quality and technology for our administrative and medical staff, and for our patients too.”
“Absolutely essential for running a private practice. They are always improving it, it is easy to use, and it brings the chart, billing and images together in the cloud.”
★★★★★ 4.9 / 5 on Google· 33 reviews of the platform (European edition)
Questions we get asked
How do prepaid session packages work?
Can I record herb formulas and dispense from stock?
My intake form is nine pages. Will it fit?
Can patients get a superbill for out-of-network benefits?
We message some patients in Chinese. Can DrinCloud?
How do I move here from Jane or Unified Practice?
What does it cost, honestly?
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Fifteen days free, no credit card, and your account opens instantly with sample data.