Home → DrinCloud vs Zanda: an honest comparison…
DrinCloud vs Zanda: an honest comparison for allied health and medical practices
Zanda is cheaper than DrinCloud at every practice size, and we will not pretend otherwise. One professional with the AI scribe unlimited is $68 there against $69 here, a dollar. Then the gap opens: $116 against $159 with two, $164 against $179 with three, $308 against $407 with six. And one correction we owe you: Zanda does bill US insurance. Its features page documents clearinghouse integration, real time eligibility checks and CMS-1500 forms, and its knowledge base prices the add-on at $50 to enroll and 15 cents a claim. We checked, because the Australian integrations are the loud ones. So read this as a product comparison, not cash-pay against insurance. Prices on pricing, the rest in all comparisons.
Zanda is a good product and it beats us on price at every headcount. It was Power Diary until November 2024, its about page claims thousands of practices in 23+ countries, and it wins plenty that has nothing to do with price: 14 days free with no card, a money-back guarantee in the first 12 months, a free telehealth option, two way SMS chat, body charts in the note, group appointments with individual invoicing, and US insurance claiming with free eligibility requests. We file no claims at all and score 0.9 against their 4.1 there.
Two numbers decide it: the AI counter and the card fee. Zanda includes 4 AI Scribe appointments per practitioner a month, and unlimited needs AI Pro at $19. A clinician recording 60 visits a month is covered for 4 of them, under 7%, so $19 is the real price. Our scribe is $20 a provider with no counter. On payments both sides use your own Stripe at 2.9% plus 30 cents, but Zanda deducts 50 cents per payment on top: on 300 payments of $150 that is $1,545 a month against our $1,395.
What each one really costs (November 2026)
| Pricing | DrinCloud | Zanda |
|---|---|---|
| Lower bill for one professional, scribe unlimited | ✗ No$69: Essential $49 plus the $20 scribe. Ladder: $49, Solo $107, Clinic $119 for 1 to 3, Medical Center $287 for 4 to 30 | ✓ Yes$68: Growth $49 plus AI Pro $19, $48 on Starter. Ladder: $29 Starter, $49 Growth plus $29 a practitioner |
| Lower bill from the second professional up | ✗ No$159 with two, $179 with three, $407 with six | ✓ Yes$116, $164 and $308 |
| Promotion running for new customers | ✗ Nothe price you see is the price | ✓ Yes50% off the first 6 months, $14.50 and $24.50 |
| The headline price is still the price in month seven | ✓ Yes$49 is $49 in month 70 | Partiallist price sits beside the promo, but $14.50 becomes $29 |
| Unlimited appointments on the entry plan | ✓ Yesno counter on any plan | ✗ No1,000 on Starter; unlimited starts at $49 |
| Unlimited patients on every plan | ✓ Yesno patient cap | ✓ Yesboth plans |
| Unlimited AI scribe without a second subscription | ✓ $20/moper provider, no counter | ✗ No4 a practitioner a month, then AI Pro $19 |
| Free trial before you pay | ✗ Nopay one month, or ask for the demo | ✓ 14 daysno credit card |
| Annual billing discount | ✓ 2 months free12 months at the price of 10 | Not documentedmonthly rates only |
| Free admin and reception users | Partialthe 4th and 5th Clinic user are $45 each | Partial1 free on Starter, unlimited on Growth |
| Every add-on priced on the page | ✓ Yesscribe $20, chatbot $20, SMS $36 per 300 | ✓ YesAI Pro $19, Telehealth $9, SMS 9c, claims 15c |
| Block score · Pricing and transparency (20%) | 3.0 | 3.2 |
Sources: zandahealth.com/us/pricing/ and zandahealth.com/pricing, plus drincloud.com/pricing, checked November 2, 2026. The promotion and its wording were live on that date. DrinCloud figures are annual rates.
Zanda takes this block and the shape of the two lists explains why. It charges $49 for the Growth base and $29 a practitioner after that, so a five person clinic pays $165 before AI. We charge by band, $119 for 1 to 3 users and $287 for 4 to 30, which only pays off once seats pile up, and their seat is cheap enough that it never does. Our wins are narrower: no appointment cap, no second AI subscription, two months free on annual. See what an EHR costs a small practice.
The real math: six invoices
| Scenario | DrinCloud | Zanda |
|---|---|---|
| One professional, scribe unlimited | $69/moEssential $49 plus the $20 scribe | $68/moGrowth $49 plus AI Pro $19 |
| 2 professionals, AI for both | $159/moClinic $119 for 1 to 3 users, plus 2 x $20 | $116/mo$78 plus 2 x $19. They are $43 cheaper |
| 3 professionals, AI for all three | $179/moClinic $119 still covers three, plus 3 x $20 | $164/mo$107 plus 3 x $19. $15 cheaper |
| 6 professionals, AI for everyone | $407/moMedical Center $287 for 4 to 30, plus 6 x $20 | $308/mo$194 plus 6 x $19. $99 cheaper |
| A clinician recording 60 visits a month | $20per provider, flat. Four recordings or four hundred | $19AI Core covers 4 of 60, under 7%. The rest needs AI Pro |
| 300 card payments of $150 a month | $1,3952.9% plus 30c on your own Stripe, nothing from us | $1,545same rate plus a 50c Connect Fee per payment |
Arithmetic with the rates on zandahealth.com/us/pricing/ and drincloud.com/pricing, checked November 2, 2026, scribe unlimited for everyone and telehealth excluded. The 50 cent Connect Fee and the 2.9% plus 30 cents card rate are the US figures in Zanda's Stripe setup article.
Four of these six rows go to Zanda, so if the monthly invoice is the decision you can stop here. The last two are where our case lives. Their AI headline reads as included, and it is, for four appointments a practitioner a month; a clinician who records most of the day needs AI Pro, so the honest AI price is $19 against our $20 with no counter. On cards both sides sit on your own Stripe at the same rate, except Zanda takes 50 cents a payment. At 300 payments that is $1,800 a year.
Charting, notes and the AI that drafts them
| Feature | DrinCloud | Zanda |
|---|---|---|
| Custom clinical notes and form builder | ✓ Yesour own builder per specialty, from $49 | Partialcustomizable templates start at $49 |
| AI records the visit and drafts the note | ✓ Yes$20 a provider | ✓ YesBizzyAI Scribe drafts in your style |
| AI scribe with no appointment counter | ✓ Yes4 recordings or 400, same $20 | ✗ No4 a month, unlimited only with AI Pro $19 |
| Unlimited AI writing and editing on every plan | Not documentedno separate writing tool | ✓ YesAI Write and AI Refine, all plans |
| AI clinical assistant for differentials and drug interactions | ✓ Yesincluded on every plan | Not documentedit writes, it does not advise |
| AI chatbot for patients, trained on your clinic | ✓ Yes$20 a month per clinic | Not documentedAI SMS reading is coming soon |
| AI insights across the patient's whole history | Not documentedno history trend tool | ✓ Yes3 sessions on Core, all on AI Pro |
| Fields that carry history forward between visits | ✓ Yesmemory fields pull allergies and medication | Partialit copies the previous note |
| Medical clinic modules: urgent care, diagnostic tests, operating room, inpatient, stock | ✓ Yesinpatients by ward and room, separate nursing forms, surgery from the record | Not documenteddrawn for allied health |
| Body charts and annotated diagrams in the note | Not documentedbefore and after photos instead | ✓ Yesbody charts and diagrams |
| Consents and clinical notes signed remotely | ✓ Yessigned on their own phone, every plan | ✓ Yese-signatures on notes |
| Block score · Clinical record and AI (25%) | 3.6 | 2.7 |
Sources: zandahealth.com/features/, zandahealth.com/us/features/ and zandahealth.com/us/pricing/ for the AI Core and AI Pro limits, plus drincloud.com/features, checked November 2, 2026.
The heaviest block, and Zanda earns three rows outright: unlimited AI writing and editing on every plan, insights built from the client's own history, and body charts a hands-on practitioner uses daily. Three things keep the scores apart. Its scribe stops at four appointments a month unless you add $19, its AI documents rather than advises, and the record was drawn for allied health, so urgent care, diagnostic tests, an operating room and inpatients are not in it. More on the AI scribe.
Scheduling and patient communication
| Feature | DrinCloud | Zanda |
|---|---|---|
| Multi-provider, multi-room calendar | ✓ Yesshifts tie provider to room, plus an operating room | Partialrooms and scheduling start at $49 |
| Online booking on your own website | ✓ Yesembeddable widget, live availability | ✓ Yes24/7 self-scheduling, QR codes |
| Waitlist that fills cancelled slots | ✓ Yesthe open gap offers itself | ✓ Yesit texts open times, clients add themselves |
| What a text reminder costs | Partialemail free, SMS 12c | Partial9c, cheaper, but a US number costs $4.99 |
| Two way SMS conversation with the patient | Not documentedno SMS inbox published | ✓ Yes2-Way SMS Chat, synced to the record |
| Telehealth | ✓ Unlimitedfrom Solo $107, $10 on Essential | ✓ Yesfree option, Pro $9 for unlimited |
| Patient portal with no app to download | ✓ Yespayments, documents, forms, messages | ✓ Yesbranded, with forms and payments |
| Pre-visit forms completed before arrival | ✓ Yesstraight into the record | ✓ Yespaperless intake by SMS or email |
| Check-in kiosk and waiting room call screen | ✓ Yestablet check-in, visit rating, call screen | Not documentedno reception hardware |
| Work and school excuse notes in one click | ✓ Yesfrom the visit | Not documented |
| Calendar sync | ✓ YesGoogle Calendar | ✓ YesGoogle Calendar |
| Block score · Front desk (15%) | 4.3 | 3.6 |
Sources: zandahealth.com/features/, zandahealth.com/us/features/ and zandahealth.com/us/pricing/ for SMS and telehealth rates, plus drincloud.com/features, checked November 2, 2026.
The daily basics tie, as they should between two grown-up calendars. Zanda is better on messaging: two way SMS chat we do not publish, a cheaper message at 9 cents against our 12, and a free telehealth option that beats our $10 add-on on the entry plan. We pull ahead at the physical front desk, because our product grew up in buildings with reception counters: tablet check-in with a visit rating, a call screen, excuse notes in one click. For a solo massage therapist that is noise. For a six room clinic it decides the morning.
Getting paid directly by the patient
| Feature | DrinCloud | Zanda |
|---|---|---|
| Charge at the desk, online or by payment link | ✓ Yesall three, every plan | ✓ YesStripe, Square and the portal |
| What a card payment costs | ✓ 2.9% + 30cstandard Stripe US rates, nothing added by us | ✗ Nosame rate plus a 50c Connect Fee per payment |
| Your own Stripe account holds the money | ✓ Yesa volume rate you negotiate stays yours | ✓ Yesits docs say Zanda never holds your money |
| Charge the visit or a deposit at booking | ✓ Yestaken when the slot is | ✓ Yespay at booking |
| Superbill for out-of-network reimbursement | ✓ Yesa PDF with the balance on it | ✓ Yesautomatic monthly superbills, US only |
| EIN and diagnosis codes printed on the superbill | ✓ YesNPI, EIN, CPT and ICD-10 on the document | Partialthe NPI prints; EIN and diagnosis codes are not described |
| Built-in CPT code database | ✗ Noyou type your codes, the set is an AMA license | ✗ Noyou type it into the item code field |
| Sliding scale fees per patient | ✓ Yesa rate held on the patient record | Not documentedno per-client rate |
| Product sales with stock deducted from the invoice | ✓ Yesstock falls as you sell, own invoice series | Not documentedno stock tracking |
| Quotes the patient approves before treatment | ✓ Yesa priced quote they sign | Partialsession packs, but no priced quote |
| Production and revenue reporting per professional | ✓ Yesproduction, occupancy and revenue | ✓ Yesreports from Growth, Excel and Xero |
| Block score · Cash-pay billing (15%) | 4.5 | 2.7 |
Sources: zandahealth.com/us/features/billing-and-payments/ and the Zanda knowledge base articles on creating superbills (US only) and the Stripe setup, plus drincloud.com/features, checked November 2, 2026. DrinCloud card rates are standard Stripe US rates on the client's own account.
Zanda does superbills, and does them well: generated from invoices, sent monthly on their own, with the NPI printing under the practitioner name. That is more than most people expect and we say so. The gaps are the smaller furniture of a practice the patient pays directly: a sliding scale on the record, a priced quote they sign, products sold with stock coming off the invoice, and the EIN and diagnosis codes actually on the superbill. Then add 50 cents to every card payment. See superbills.
Languages, who answers you, and how patients experience the clinic
| Feature | DrinCloud | Zanda |
|---|---|---|
| Interface language per user | ✓ YesEnglish, Spanish, Portuguese, per user | Not documentedno language option published |
| Communication language per patient | ✓ Yesreminders and portal follow the record | Not documented |
| Support in Spanish and Portuguese | ✓ Yesemail, and WhatsApp from Solo | Not documentedsupport is in English |
| A US company in your own time zone | ✓ YesMassive Bionics LLC, Boca Raton | ✗ NoZanda Health Pty Ltd, Australian, per its footer |
| Published support hours or a phone number | ✗ Nono number to call | Not documenteda contact form, no hours |
| Post-visit satisfaction surveys with statistics | ✓ Yesanonymous or named, after each visit | Partialscored forms measure outcomes, not satisfaction |
| Automated campaigns fired by a patient event | ✓ Yesif X happened, send Y after Z days | ✓ Yesautomations on every plan, plus bulk messaging |
| Referral source per patient and automatic birthdays | ✓ Yeshow they found you, plus auto birthdays | Not documentedMailchimp export instead |
| Group appointments with individual invoicing | Not documentedwe bill per patient | ✓ Yesinvoicing and individual reminders |
| A practice operations manual inside the product | Not documentedno manual builder | ✓ Yeswith AI tools, from Growth |
| Years in the market and size of the user base | ✓ Yes12+ years, 8,000+ clinics, new to the US | ✓ Yesthousands of practices in 23+ countries |
| Block score · Languages and experience (10%) | 3.6 | 2.0 |
Sources: zandahealth.com/about/ for the November 2024 Power Diary rebrand, the 23+ countries figure and the Zanda Health Pty Ltd name, plus zandahealth.com/support/ and its features pages, checked November 2, 2026.
Three fair wins for Zanda. Group appointments with individual invoices and reminders are a real workflow we do not document. The operations manual with AI tools is a good idea for a clinic that is hiring. And years as Power Diary mean corners worn smooth. Our ground is the bilingual practice: the software in each user's language, and a language field on the patient that decides what language their reminders, portal and documents arrive in. Neither of us publishes a phone number. More for physical therapy.
Insurance, prescribing and starting for free: Zanda wins outright
| Feature | DrinCloud | Zanda |
|---|---|---|
| Electronic insurance claims to US payers | ✗ Noby design. The patient pays us directly | ✓ Yesintegrated clearinghouse, $50 to enroll, 15c a claim |
| Real-time insurance eligibility checks | ✗ Nowe file nothing to check | ✓ Yespublished as free |
| CMS-1500 claim forms filled in for you | ✗ Noa superbill is not a claim form | ✓ YesCPT and diagnosis codes filled in |
| ERA and EOB posting with payment flags | ✗ No | ✓ Yes10c each, over and underpayments flagged |
| e-Prescribing usable in the United States | ✗ NoPDFs only, not enough in CA, FL, NY, MI, MN, DE | ✗ Noit has e-Prescribing, Australia only |
| ONC certified EHR | ✗ Novoluntary, we lack it, matters for MIPS | Not documentednone published |
| Free trial with no credit card | ✗ Nopay one month, or ask for the demo | ✓ 14 daysfull access, no card |
| Money-back guarantee | ✗ Noone month is our smallest commitment | ✓ Yes100% back in 12 months, per its FAQ |
| A free telehealth option on the entry plan | Partialunlimited from Solo $107, $10 on Essential | ✓ Yesfree on every plan, Pro $9 for unlimited |
| Years of refinement in allied health | Partial12+ years, but our depth is medical clinics | ✓ Yesyears as Power Diary, 23+ countries |
| Superbill the patient submits for reimbursement | ✓ YesNPI, EIN, CPT, ICD-10, balance | ✓ Yesautomatic monthly superbills, US only |
| Block score · Insurance and starting for free (10%) | 0.9 | 4.1 |
Sources: zandahealth.com/features/, zandahealth.com/us/features/billing-and-payments/, its knowledge base article on the integrated clearinghouse with claiming costs effective January 2025, zandahealth.com/us/pricing/, its FAQ, and its blog post of March 18, 2025 announcing US insurance claiming, checked November 2, 2026.
Four point one against zero point nine, and no writing changes that. This is also the block where the usual story about Zanda is wrong: it is not an Australia only product with Medicare, DVA and NDIS and nothing else. It files US claims through an integrated clearinghouse, fills the CMS-1500 with CPT and diagnosis codes, and publishes eligibility requests as free. If payers pay your rent, buy Zanda and close this tab. We built no claims engine on purpose, hold no ONC certification, and send prescriptions as PDFs. See alternatives to DrinCloud.
Moving in, moving out and compliance
| Feature | DrinCloud | Zanda |
|---|---|---|
| Free self-service import you run yourself | ✓ Yesany Excel or XML file, free, redone if wrong | Partialit imports for you, a service not a tool |
| Full account data export, free | ✓ YesCSV and PDF, including the day you leave | ✓ YesExcel, audit logs, full account export |
| Public API for developers | Partial$300 setup, $80 a month, no docs | Partialbeta API, GET now, POST next |
| Accounting integration | Not documentedno connector | ✓ Yesa Xero export |
| Marketing campaigns inside the product | ✓ Yescampaigns and surveys in the CRM, from $119 | PartialMailchimp export: the list, not the campaign |
| Multi-location in one account | ✓ Yesmulti-clinic from $287 | ✓ Yesfrom $49, cheaper than ours |
| Role based permissions | ✓ Yespermissions per user | ✓ Yesteam and note visibility controls |
| HIPAA with a BAA | ✓ YesBAA on every plan, encrypted throughout | ✓ YesHIPAA and GDPR, with a BAA article |
| ISO 27001 certification | Not documentedno certificate published | ✓ Yes2FA and ISO 27001, on its features page |
| Patient data never used to train the AI models | ✓ Yeswritten into the terms | Not documented |
| Documented third-party integrations | ✓ YesStripe and Google Calendar | ✓ YesStripe, Square, Xero, Mailchimp, Physitrack |
| Block score · Integrations and data (5%) | 3.9 | 3.9 |
Sources: zandahealth.com/features/, zandahealth.com/us/features/, zandahealth.com/support/ and its knowledge base, plus drincloud.com/security, checked November 2, 2026. 'Not documented' means the item is absent from those public pages on that date.
A tie, and Zanda deserves it. It has the longer integration list and the certificate to go with it: Xero, Square, Physitrack, an ISO 27001 claim and a public API already answering GET requests. Both of us sign HIPAA terms and both let your data out in full, so the real question is who does the moving in. Zanda does it for you, which is faster and also means waiting in somebody else's queue. Our importer is free and a bad import is redone the same afternoon you spot it.
Which one fits you?
Zanda is the better fit if...
- Price decides it. Zanda is cheaper at every size: $68 against $69 with one professional, $116 against $159 with two, $164 against $179 with three, $308 against $407 with six.
- You bill US insurance. Claims through an integrated clearinghouse at 15 cents each, free eligibility requests, CMS-1500 forms filled in with CPT and diagnosis codes, ERAs at 10 cents. We score 0.9 against their 4.1.
- You want to try before paying: 14 days with no credit card, and a money-back guarantee in the first 12 months. We sell neither.
- You are allied health and nothing else. Body charts in the note, group appointments with individual invoicing, two way SMS chat at 9 cents, and years of corners worn smooth as Power Diary.
- You want a free telehealth option on the entry plan instead of our $10 add-on on the $49 plan.
- You want somebody else to do the migration, Xero in your accounting and an ISO 27001 certificate on the security page.
DrinCloud is the better fit if...
- You record most of your day. Our scribe is $20 a provider with no appointment counter; theirs includes 4 a month and then costs $19. At 60 recorded visits, AI Core covers under 7%.
- You want AI that advises as well as documents: a clinical assistant for differentials, drug interactions and guidelines on every plan, plus an AI booking chatbot at $20 a month per clinic.
- You are a medical clinic, not a single treatment room: urgent care, diagnostic tests, an operating room calendar with a surgical waitlist, inpatients by ward and room, and a stock room.
- Part of your schedule speaks Spanish or Portuguese: the software in each user's language, and reminders, portal and documents in each patient's own language.
- You take a lot of cards. Both sides run on your own Stripe at 2.9% plus 30 cents, but Zanda deducts 50 cents per payment: $1,800 a year on 300 payments a month.
- You charge cash-pay the way it works: a deposit at booking, a sliding scale on the record, a priced quote they sign, and a superbill with NPI, EIN, CPT and ICD-10 on it.
- You run a physical front desk: tablet check-in with a visit rating, a waiting room call screen, excuse notes in one click.
- You sell products: invoices deduct stock automatically, on their own numbering series.
- You want the CRM and the marketing inside the product instead of an export to somebody else's mailing tool.
- You want a US company, Massive Bionics LLC in Boca Raton, answering in your time zone. Prices on pricing.
Questions about this comparison
Is Zanda the same product as Power Diary?
Does Zanda really bill US insurance?
Which one is actually cheaper?
What does the AI really cost on each side?
Can I migrate from Zanda to DrinCloud?
Where does the final score come from?
Is this comparison impartial?
See it yourself: online signup in about 3 minutes
No sales call and no setup fee. You pick a plan, pay for it and the account is live, and the software's built-in AI assistant walks you through setup in your own language. One month is the smallest commitment we sell.
Zanda and Power Diary are trademarks of their owner. This page is an informational comparison published by DrinCloud (Massive Bionics LLC), not affiliated with or endorsed by Zanda Health Pty Ltd, using public data verified on zandahealth.com/us/pricing/, zandahealth.com/pricing, zandahealth.com/features/, zandahealth.com/us/features/, zandahealth.com/us/features/billing-and-payments/, zandahealth.com/about/, zandahealth.com/support/, the Zanda knowledge base articles on the integrated clearinghouse, creating superbills (US only) and setting up the Stripe integration, and drincloud.com on November 2, 2026. 'Not documented' means the feature does not appear on the vendor's public website on that date, not that it does not exist. Zanda columns with an unlimited AI scribe use the $19 AI Pro price, and scenario rows use list price, not the 50% first-six-months promotion. Card rates quoted for DrinCloud are standard Stripe US rates on a client's own Stripe account, not a DrinCloud fee. Scores come only from the table cells, with the published formula. If you represent Zanda Health and find an inaccuracy, write to info@dricloud.com and we will correct the data and the score immediately.
Correction history: first published November 2, 2026.