Home → DrinCloud vs Healthie: an honest compari…
DrinCloud vs Healthie: an honest comparison for nutrition and telehealth
Healthie is what nutrition and telehealth companies buy when they mean to build a product on top of it, and its API is the best developer story in this market by a distance. DrinCloud is the US edition of a clinic system with 12+ years and 8,000+ clinics in 14 countries, built for practices paid directly by the patient. So start with the sentence that ends this page for some readers. If your company is going to build on an API, buy Healthie and stop comparing. Ours exists, at $300 to set up and $80 a month, and it is not in the same league. Prices on pricing, the rest in all comparisons.
Healthie is a developer platform that also ships an EHR. GraphQL with a public docs site and a browser explorer, a sandbox separate from production, webhooks in both, React SDKs on npm, a partner marketplace called the Harbor, and five hours a month with a Solutions Engineer inside the API add-on. It bills insurance through Claim.MD and sells DoseSpot e-prescribing at $40 a clinician. It also owns the cheapest door here at $19, the lowest entry price of the fourteen products we track, though that plan caps you at 10 clients and cannot run AI.
The math runs the other way. AI charting is gated to Plus at $129 and up, so a solo provider who wants AI notes pays $129 plus $35, which is $164 against our $69. Two providers is $234 with AI against $159 here, because Clinic covers 1 to 3 users for $119. Their 40 scribe hours are shared by the whole account, so a busy team buys overage at $0.85 an hour. Our scribe is $20 per provider, unmetered.
What each one really costs (November 2026)
| Pricing | DrinCloud | Healthie |
|---|---|---|
| Entry plan | $49/moEssential, annual; $59 monthly | $19/moCore, $18 annual. 10 active clients |
| Lowest entry price in this market | ✗ No | ✓ Yes |
| Unlimited patients on every plan | ✓ Yesno client cap, $49 to $574 | ✗ No10 on Core, 250 on Essentials |
| How the price scales | ✓ By practice size band4 to 30 users never changes the $287 bill | ✗ Per clinician$50 each, and only on Group |
| Two providers with AI for both | ✓ $159/moClinic $119 covers 1 to 3, plus 2 x $20 | ✗ $234/mo$149 + $50 + $35. Without AI, $199 |
| AI note drafting priced on the pricing page | ✓ $20/moper provider, beside the plans | ✗ No numberonly 'Additional fees apply'. A help center article gives $35 |
| AI notes available on the entry plan | ✓ Yesone button from $49 | ✗ NoPlus at $129 and above only |
| Free trial before you pay | ✗ Nodemo environment, or pay one month | ✓ 14 dayson Plus, no card. A straight win over us |
| Free trial of the AI add-on | ✗ Nothe scribe bills from day one | ✓ 7 daysstarted by the account owner |
| Annual billing discount | ✓ 2 months free12 at the price of 10, about 17% | Partial$18, $45, $115, $135. Roughly 5% to 11% |
| Every add-on priced on the pricing page | ✓ Yesscribe $20, chatbot $20, SMS $36 per 300 | PartialDoseSpot and Claim.MD yes, AI and API no |
| Block score · Pricing and transparency (20%) | 3.5 | 2.0 |
Sources: gethealthie.com/pricing and drincloud.com/pricing, November 2, 2026. The $35 AI price, the 40 included scribe hours and the $0.85 overage come from help.gethealthie.com article 1397. That page quotes Claim.MD at 'Starting at $30/mo.' in its plan tables and 'Starting at $25/mo.' in its integrations section; we did not resolve it.
Healthie takes the sticker and loses the shape. Nineteen dollars is a remarkable entry price we cannot match, and the 14 day trial plus a 7 day AI trial are honest wins. What $19 buys is 10 active clients and no AI at any price. Our floor is $49 with unlimited patients, the record and superbills inside, and the scribe at $20 printed on the page, not in a support article.
The real math: three scenarios
| Scenario | DrinCloud | Healthie |
|---|---|---|
| Solo provider with AI notes | $69/moEssential $49 plus the $20 scribe | $164/moPlus $129 plus $35. Core and Essentials cannot run AI |
| 2 providers, AI for both | $159/moClinic $119 covers 1 to 3, plus 2 x $20 | $234/mo$149 + $50 + $35. Without AI, $199 |
| 6 providers, AI for everyone | $407/moMedical Center $287 covers 4 to 30, plus 6 x $20 | $434/mo$149 + 5 x $50 + $35. Forty hours shared by six |
Arithmetic with the rates on gethealthie.com/pricing and help.gethealthie.com article 1397, and drincloud.com/pricing, November 2, 2026. DrinCloud figures are the annual rate; monthly billing runs $59, $143 and $344.
The $19 headline and these invoices are two different conversations. Ask what we would ask before signing: what does the second clinician cost, and what does AI for the whole team cost. At Healthie, $50 plus a move to Group, and $35 for a shared pool of 40 hours that only exists from $129 up. Here the fourth provider is $0 because the band covers them, and AI is $20 a head.
Charting, notes and the AI that drafts them
| Feature | DrinCloud | Healthie |
|---|---|---|
| Customizable clinical notes and forms | ✓ Yes | ✓ Yes |
| Ready-made charting templates | Partialyou adapt our specialty forms; no catalog | ✓ Yestemplates and smart-fill on every plan |
| AI records the visit and drafts the note | ✓ Yesreview and sign; $20 per provider | ✓ Yesin person, by phone or over Zoom |
| AI notes available on the entry plan | ✓ Yes | ✗ NoPlus at $129 and above |
| AI scribe hours unmetered | ✓ Yesno counter, no overage line | ✗ No40 hours shared, then $0.85 an hour |
| AI clinical assistant for differentials | ✓ Yesincluded on every plan | Not documentedits AI documents, it does not advise |
| AI encounter summaries and follow-up tasks | Not documentedour scribe drafts the note, not the task list | ✓ Yesboth free once you have the add-on |
| Fields that carry history forward | ✓ Yesallergies, history and medication follow forward | Partialsmart-fill yes; carrying history across visits not |
| Pre-visit forms and consents signed in advance | ✓ Yes | ✓ Yes |
| In-visit procedures billed on top of the visit | ✓ Yes | Not documented |
| Structured programs and protocols between visits | Not documentedwe do recalls, not multi-week programs | ✓ Yesfixed-start and rolling, from Plus |
| Block score · Clinical record and AI (25%) | 3.9 | 3.0 |
Sources: gethealthie.com/pricing, help.gethealthie.com article 1397 ('AI Charting by Healthie') and drincloud.com/features, November 2, 2026.
The heaviest block, and the closest of the seven. Their scribe is a real product: it listens in person, by phone and over Zoom, and adds encounter summaries and drafted follow-up tasks at no extra charge. Two things keep the scores apart. It does not exist below $129, which rules out the two plans most small practices buy, and its 40 hours are one pool rather than per provider. See the AI scribe.
Scheduling and patient communication
| Feature | DrinCloud | Healthie |
|---|---|---|
| Multi-provider, multi-room calendar | ✓ Yesshifts tie the provider to the room | Partiala shared team calendar starts on Group |
| Online booking with real-time availability | ✓ Yes | ✓ Yes |
| Payment or deposit taken at booking | ✓ Yes | ✓ Yes |
| Waitlist that fills cancelled slots | ✓ Yesthe gap offers itself instead of sitting empty | Not documented |
| Email appointment reminders | ✓ Yes | ✓ Yes |
| Text reminders, what they cost | Partial$36 per 300, about 12 cents each | ✓ Includedemail and SMS in the Core set. A clear win over us |
| WhatsApp reminders | ✓ Yes$40 a month | Not documented |
| One to one telehealth | ✓ Unlimitednever metered; from Solo, $10 on Essential | ✓ Yeson every plan, Core included |
| Group telehealth sessions and classes | Not documented | ✓ Yes |
| Check-in kiosk and waiting room screen | ✓ Yestablet check-in, a visit rating, a call screen | Not documented |
| Surgery scheduling and inpatient admissions | ✓ Yesoperating room calendar, patients by floor and room | Not documented |
| Block score · Scheduling and patient communication (15%) | 4.3 | 3.0 |
Sources: gethealthie.com/pricing, help.gethealthie.com article 992, docs.gethealthie.com and drincloud.com/features, November 2, 2026.
Concede the reminder row without an argument: Healthie puts email and text reminders in the Core feature set on every plan, the $19 one included, while we sell SMS in $36 packs of 300. They also run group telehealth and classes, which matters to a dietitian working in cohorts. The rest goes our way because it comes from running buildings rather than video calls: a self-refilling waitlist, tablet check-in, an operating room calendar.
Getting paid without an insurer in the middle
| Feature | DrinCloud | Healthie |
|---|---|---|
| Charge at the desk, online or by link | ✓ Yes | ✓ Yes |
| What the card processing costs | ✓ 2.9% + 30cstandard Stripe US rates; 2.7% + 5c in person | ✓ 2.9% + 30cprinted on its pricing page |
| Whose Stripe account the money lands in | ✓ Yoursa volume rate you negotiate stays yours | Not documentedone flat rate quoted, the arrangement not described |
| Charge the visit or a deposit at booking | ✓ Yes | ✓ Yes |
| Recurring billing, packages and memberships | Partialwe invoice packages; no recurring card subscription | ✓ Yesrecurring invoices and packages. A real win for memberships |
| Superbill with NPI, EIN, CPT and ICD-10 | ✓ Yesa PDF with the balance; your own codes | ✓ Yes |
| Prices per service, specialty and provider | ✓ Yes | ✓ Yes |
| Sliding scale fees per patient | ✓ Yes | Not documented |
| Product sales with stock deducted from the invoice | ✓ Yescounts fall as you sell | Not documentedself-pay labs via eLabs, no product inventory |
| Quotes and estimates the patient approves | ✓ Yes | Partialinvoice a package up front; no signed estimate |
| Automatic receipts and patient statements | ✓ Yes | ✓ Yes |
| Block score · Getting paid (15%) | 4.8 | 3.4 |
Sources: gethealthie.com/pricing, help.gethealthie.com article 1112 and its insurance billing category, and drincloud.com/features, November 2, 2026.
Closer than the rest of the page, because Healthie is a complete billing product and not a thin front end. They take the membership row outright with recurring invoices and client packages, which is how many nutrition practices actually get paid. We take the rows a physical cash-pay clinic lives in: a deposit at booking, a sliding scale on the patient, stock that discounts itself. Our superbill carries NPI, EIN, CPT and ICD-10.
Languages, apps and keeping patients coming back
| Feature | DrinCloud | Healthie |
|---|---|---|
| Interface language per user | ✓ YesEnglish, Spanish, Portuguese and more | ✗ Noits help center calls full translation a roadmap item |
| Communication language per patient | ✓ Yes | ✗ Noit recommends separate English and Spanish intake flows |
| Forms and documents in Spanish | ✓ Yes | Partial |
| Support in Spanish and Portuguese | ✓ Yesemail and WhatsApp with video | Not documented |
| Patient portal with no app to download | ✓ Yes | ✓ Yes |
| Native iOS and Android app for patients | ✗ No | ✓ Yes |
| Post-visit satisfaction surveys with statistics | ✓ Yes | Partialbuild it as a form and read the analytics |
| Automated campaigns triggered by a patient event | ✓ Yesif X happened, send Y after Z days | Partialprograms and blast messaging; no event triggers |
| Birthday greetings and recall messages | ✓ Yes | Not documented |
| Referral source recorded per patient | ✓ Yes | Not documented |
| Large US user base and peer community | ✗ Nonew to the US market, and we say so | ✓ Yesthe default platform for US dietitians |
| Block score · Languages and patient experience (10%) | 4.1 | 2.0 |
Sources: help.gethealthie.com articles 326 ('Using Healthie outside of US or with non-English speakers') and 1106 ('Forms Available in Spanish'), and drincloud.com/features, November 2, 2026.
Healthie's own documentation settles the language rows and we had to interpret nothing. Interface translation is not available, it is called a long-term roadmap item, and the recommended workaround is two parallel intake flows plus a browser translator. Two Spanish forms exist on request. If half your schedule speaks Spanish or Portuguese, that gap does more to your show-up rate than any other row here. Their wins: a client app, and a US user base we lack.
API, developer integrations and scale: buy Healthie
| Feature | DrinCloud | Healthie |
|---|---|---|
| Public API for developers | ✓ Yes$300 to set up, $80 a month. Not in their league | ✓ Yes |
| Public developer docs and API explorer | ✗ Nowe publish neither | ✓ Yesdocs.gethealthie.com plus a GraphiQL API Explorer |
| Sandbox or staging environment | Not documentedno separate test environment | ✓ Yesseparate from production, no PHI, DoseSpot testable |
| Webhooks for real-time events | Not documented | ✓ Yesin production and sandbox, with an event reference |
| Front-end SDKs | ✗ Nonothing to drop into your own app | ✓ YesReact SDKs on npm for chat, forms and booking |
| Partner marketplace inside the product | ✗ No | ✓ Yesthe Healthie Harbor, ten categories, enabled from the account |
| Documented third-party integrations | ✓ YesStripe and Google Calendar, the honest list | ✓ Yespayments, labs, devices and intake |
| Claims and eligibility through a clearinghouse | ✗ Noby design: we serve practices paid by the patient | ✓ YesCMS 1500s from Essentials, Claim.MD, ERAs back inside |
| e-Prescribing, including controlled substances | ✗ Nowe print or send PDFs, which fails in CA, FL, NY, MI, MN and DE | ✓ YesDoseSpot $40 a clinician; EPCS a Group add-on |
| Superbill the patient submits | ✓ YesNPI, EIN, CPT, ICD-10 and the balance | ✓ Yes |
| Block score · API, developers and insurance billing (10%) | 1.5 | 5.0 |
Sources: docs.gethealthie.com/guides/intro, help.gethealthie.com article 943 ('Healthie's API & SDKs'), gethealthie.com/pricing and gethealthie.com/marketplace, November 2, 2026. The API add-on price is not published; the help center says it includes 5 hours of support a month with a Solutions Engineer.
Five point zero against one point five, and no wording fixes it. Healthie is the platform telehealth companies build on, and the reason is in this table: documented GraphQL, a browser explorer, a real sandbox with no PHI in it, webhooks in both environments, React SDKs on npm, a marketplace, and engineering hours in the add-on. If your company is going to build on an API, buy Healthie and close this tab. Same answer if you bill payers or prescribe.
Moving in, moving out and compliance
| Feature | DrinCloud | Healthie |
|---|---|---|
| Free self-service import from Excel or XML | ✓ Yesyou run it; a bad import is deleted and redone | ✓ Yesdata transfer support from Essentials, by their team |
| Full data export, free | ✓ YesCSV and PDF, including the day you leave | ✓ Yesthrough the API, and claims in open formats |
| Role-based permissions and staff accounts | ✓ Yes | Partialroles and permissions start on Group |
| Patient data never used to train the AI models | ✓ Yes | Not documented |
| HIPAA with a BAA on every plan | ✓ Yesencryption in transit and at rest | ✓ Yes |
| Multi-location and multi-clinic in one account | ✓ Yeson the $287 plan, unlimited storage | Not documentedteam permissions yes, locations not described |
| Lab ordering and remote monitoring devices | ✗ Noneither is on our US roadmap | ✓ YeseLabs self-pay labs, and a devices category |
| Your data after you cancel, no retention | ✓ Yesfree export, nothing to wait out | Not documented |
| Unlimited patients, no active-client cap | ✓ Yes | ✗ No |
| Block score · Integrations and data (5%) | 4.4 | 2.5 |
Sources: gethealthie.com/pricing, gethealthie.com/marketplace, help.gethealthie.com article 943 and the Harbor partner pages, and drincloud.com/security, November 2, 2026.
Both sign a BAA and both let your data out, which is the question to ask before moving in anywhere. The difference is who does the moving: our importer is free and you run it yourself on any Excel or XML file, theirs is a service their team performs from the Essentials plan up. Healthie wins the clinical ecosystem row cleanly, with self-pay lab ordering and remote monitoring. See alternatives.
Which one fits you?
Healthie is the better fit if...
- Your company is going to build a product on an API. That is the whole argument and we lose it outright: GraphQL with public docs, a browser explorer, a sandbox, webhooks, React SDKs and engineering hours in the add-on. Buy Healthie.
- You bill insurance. CMS 1500s from Essentials, Claim.MD or Office Ally, eligibility checks and ERAs back inside the product. We file no claims at all.
- You prescribe. DoseSpot is $40 a clinician with no setup fee; we print or send PDFs, which fails in CA, FL, NY, MI, MN and DE.
- You want the cheapest start and fit inside it: $19 for 10 active clients is the lowest entry price of the fourteen platforms we track.
- You want third parties plugged in: the Harbor covers labs, devices, intake, compliance and automation.
- You run cohorts and memberships: group telehealth, automated programs, recurring invoices and packages. More in our Healthie pricing review.
DrinCloud is the better fit if...
- You want an AI note without moving to a $129 plan: ours is $20 per provider from the $49 plan, with no hour counter. Theirs is $164 against our $69.
- You are 1 to 3 providers: Clinic at $119 covers all three, so two with AI for both is $159 here against $234 there.
- You want the AI price on the pricing page rather than in a support article, and no overage at $0.85 an hour.
- Part of your schedule speaks Spanish or Portuguese. Their own help center says interface translation is still a roadmap item.
- Your front desk is physical: tablet check-in, a waiting room call screen, a waitlist that refills cancellations.
- You do procedures or surgery: an operating room calendar with a surgical waitlist, admitted patients by floor and room.
- You live off repeat visits: campaigns fired by a patient event, satisfaction surveys and referral-source tracking.
- You want a flat bill as you grow: $287 covers 4 to 30 users, so provider eleven changes nothing.
- You want your own Stripe account holding the money, so a volume rate you negotiate stays yours.
- You want the move in free and the exit open: Excel or XML in, CSV and PDF out. See pricing.
Questions about this comparison
Is Healthie's API really better than yours?
What does Healthie's AI actually cost?
Healthie starts at $19. How do you justify $49?
Can I migrate from Healthie to DrinCloud?
Where does the final score come from?
Is this comparison impartial?
See it yourself: online signup in about 3 minutes
No sales call and no setup fee. You pick a plan, pay for it and the account is live, and the software's built-in AI assistant walks you through setup in your own language. One month is the smallest commitment we sell.
Healthie is a trademark of its owner. This page is an informational comparison published by DrinCloud (Massive Bionics LLC), not affiliated with or endorsed by Healthie, using public data verified on gethealthie.com, docs.gethealthie.com, help.gethealthie.com and drincloud.com on November 2, 2026. 'Not documented' means the feature does not appear on the vendor's public website, developer documentation or help center on that date, not that it does not exist. Healthie columns that include AI notes use the $35 add-on price published in help center article 1397, because the pricing page states only that additional fees apply. That page also quotes Claim.MD at 'Starting at $30/mo.' in its plan tables and 'Starting at $25/mo.' in its integrations section, and we have not resolved that conflict. Card rates quoted for DrinCloud are the standard Stripe US rates applied to a client's own Stripe account. Scores come only from the table cells, with the published formula. If you represent Healthie and find an inaccuracy, write to info@dricloud.com and we will correct the data and the score immediately.
Correction history: first published November 2, 2026.